Terms & Conditions for Bristol Filters

These Terms & Conditions ("Terms") govern your use of the Bristol Filters® website, products, services, and any related platforms. By accessing, browsing, or purchasing from Bristol Filters®, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Last Updated: 1 March, 2026

Bristol Filters® is a UK-based manufacturer of premium filtration and separation products, operating globally across the UAE, Middle East, Africa, and Europe.

1. Introduction & Acceptance

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products & Services

2.1 Product Range

High-performance air filters
Oil filters
Fuel filters
Hydraulic filters
Air-oil separators
Customized filtration systems for industrial applications

2.2 Product Specifications

All specifications and technical data are accurate to the best of our knowledge. We reserve the right to modify product details without prior notice.

2.3 Availability

Product availability is subject to stock levels. We may discontinue products at any time.

3. Ordering & Purchase

3.1 Order Placement

Orders placed through our website constitute an offer. Acceptance is confirmed via email.

3.2 Pricing

All prices are in GBP (£) unless stated otherwise
Prices are subject to change without notice
Taxes and shipping charges are added at checkout
Bulk discounts may be available upon request

3.3 Payment Terms

Payment must be completed before order fulfillment
Accepted methods: Bank transfer, credit/debit cards
Corporate payment terms may be negotiated

3.4 Order Cancellation

Orders can be cancelled within 24 hours. Later cancellations may incur charges.

4. Delivery & Shipping

4.1 Delivery Timeline

Standard delivery: 5–10 business days
International delivery: 2–4 weeks
Delivery times are estimates only

4.2 Shipping Responsibility

Risk transfers upon delivery
Delays due to external factors are not our responsibility
Shipping costs are non-refundable

4.3 Damaged or Lost Shipments

Report issues within 48 hours
Provide photographic evidence

5. Returns & Refunds

5.1 Return Policy

Returns accepted within 30 days (unused condition)
Custom products are non-returnable
Customer bears return shipping cost unless our error

5.2 Refund Process

Processed within 7–10 business days
Refund issued to original payment method
Restocking fee (10–15%) may apply

5.3 Defective Products

Defective items under warranty will be replaced or repaired at no cost.

6. Warranty

6.1 Limited Warranty

Products are guaranteed to be free from manufacturing defects and fit for intended use.

6.2 Warranty Period

Standard: 12 months
Extended options available

6.3 Warranty Exclusions

Misuse or improper installation
External damage
Unauthorized modifications

7. Limitation of Liability

No liability for indirect or consequential damages
Liability limited to product purchase value

8. Intellectual Property Rights

All website content including logos, text, and images are owned by Bristol Filters® and protected under copyright laws.

9. User Responsibilities

Maintain account security
Avoid illegal or harmful activities
Do not upload offensive or misleading content

10. Technical Support & Customer Service

Email: info@bristolfilters.uk

Phone: (+44) 020 3885 1901

11. Dispute Resolution

Governed by laws of England and Wales
Disputes handled in UK courts

12. Privacy & Data Protection

We comply with UK GDPR and ensure your data is processed securely.

13. Third-Party Links

We are not responsible for third-party websites or services linked from our platform.

14. Modifications to Terms

Terms may be updated anytime. Continued use implies acceptance.

15. Severability

Invalid provisions will not affect the remaining Terms.

16. Entire Agreement

These Terms constitute the full agreement between you and Bristol Filters®.

17. Contact Information

Email: info@bristolfilters.uk
Phone: (+44) 020 3885 1901
UK-based operations with global presence

Tearms & Conditions