Privacy Policy for Bristol Filters App

This Privacy Policy explains how Bristol Filters App, operated by Radiant Spare Parts Co LLC UAE, collects, uses, and protects your information when you use our mobile application and related services. We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.

Effective Date: March 1, 2026

Address: 113 The Grove, Isleworth TW7 4JE, United Kingdom
Radiant Spare Parts Co LLC UAE

1. Introduction

The Bristol Filters App allows users to search for filter cross-references and place orders for filter products. To provide these services efficiently, we may collect certain minimal information. We respect your privacy and only collect the data necessary to deliver and improve our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number (for example +971 506319214), and shipping address when you place an order.
• Usage Data: Information about how you use the app including search queries, app interactions, device information such as IP address, operating system, and device type.
• Payment Information: Payments are processed through secure third-party payment gateways. We do not store or process your credit or debit card details directly.

3. How We Use Your Information

We use the information collected to:

• Process and deliver your orders.
• Provide filter search and cross-reference functionality.
• Improve the performance and usability of the app.
• Send order confirmations and delivery updates.
• Perform analytics to improve our services and application performance.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share limited data in the following situations:

• With shipping and logistics partners to deliver your orders.
• With payment gateways to securely process transactions.
• When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your data. All sensitive information is encrypted during transmission and storage. Regular security checks and audits are performed to ensure your data remains safe.

6. Your Rights

Depending on applicable data protection laws (including GDPR and UK Data Protection regulations), you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Request export of your data.

To exercise any of these rights, please contact us at accounts@radiantfiltersuae.com.

7. Cookies

The Bristol Filters App may use cookies or similar technologies for session management, analytics, and improving user experience. These technologies help us understand how users interact with the application.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. If significant changes occur, we will notify users through the app or via email.

9. Delete Account

When a user requests account deletion, the account is immediately deactivated and permanently deleted after 30 days. This delay allows compliance with legal and transactional obligations.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: accounts@radiantfiltersuae.com
Phone: +971 506319214